Install ESRI ArcExplorer

SuperCROSS can use ESRI ArcExplorer 2.0 to display maps. ArcExplorer is not installed by default, but is available from the SuperCROSS installation media.

If you wish to use mapping in SuperCROSS, please contact support for assistance and to confirm that your SuperCROSS licence agreement includes the mapping functionality.

The ESRI ArcExplorer 2.0 installer will start automatically if you select the Launch mapping viewer setup check box at the end of the SuperCROSS installation. Alternatively you can start the installer manually by going to the ArcExplorer directory in the SuperCROSS installation files and executing the install_all.bat batch file. Installing ArcExplorer will require a system restart.

Troubleshooting the ArcExplorer Installation

Some users have reported issues installing the third-party ArcExplorer software on their systems. The following steps are provided to assist troubleshooting any errors you may encounter.

Error Message

Recommended Action

"AE2 post installer file could not be located"

"ActiveX component cannot create object"

Follow the steps in this ESRI technical support article: http://support.esri.com/technical-article/000008489

Error displayed when running ArcExplorer directly

Launch ArcExplorer via SuperCROSS instead (use the File > Create Map menu option).