Installation Requirements, Compatibility and Supported Platforms
This section defines the hardware and software requirements for the SuperSTAR suite of products.
This information is subject to change. Please contact customer support if you wish to confirm specific details.
Support Levels
The following table defines four "support levels". These support levels are used throughout the compatibility tables in this section.
| Support Level | Will SuperSTAR Work? | Bug Reports Accepted? | |
|---|---|---|---|
| Not Compatible | No | Known to be incompatible. | No |
| Not Supported | Unknown | Has not been tested by WingArc. | No |
| Compatible | Yes | Supported but is not actively tested by WingArc. | Yes |
| Actively Tested | Yes | Supported and actively tested. | Yes |
Hardware and Operating System Compatibility
Server Components
| 32/64 bit | Minimum Service Pack | SuperSERVER | SuperADMIN | SuperSERVICE Manager | Production System | |
|---|---|---|---|---|---|---|
| Windows Server 2008 | 64 | SP2 | Compatible | Compatible | Compatible | Compatible |
| Windows Server 2008 R2 | 64 | SP1 | Actively Tested | Actively Tested | Actively Tested | Actively Tested |
| Windows Server 2012 | 64 | Compatible | Compatible | Compatible | Compatible | |
| Windows Server 2012 R2 | 64 | Actively Tested | Actively Tested | Compatible | Compatible | |
| OpenSUSE 12 (x86-64) | 64 | 12.3 | Actively Tested | Actively Tested | Not Compatible | Compatible |
| RHEL 7 | 64 | Compatible | Compatible | Not Compatible | Compatible | |
| Other Linux (x86-64) | 64 | Compatible | Compatible | Not Compatible | Compatible | |
| SUSE Linux (Platform z) | 64 | Not Supported | Not Supported | Not Supported | Not Supported |
Web Server Support
| SuperVIEW | SuperWEB2 | Open Data API | Job Queue Manager | SDMX Web Services | |
|---|---|---|---|---|---|
| Apache Tomcat 6.0.x | Compatible | Not Compatible | Not Compatible | Not Compatible | Not Compatible |
| Apache Tomcat 7.0.x | Actively Tested | Compatible. Actively Tested with Tomcat versions 7.0.57 and 7.0.65. Not Compatible with Tomcat version 7.0.59. | Compatible. Actively Tested with Tomcat versions 7.0.57 and 7.0.65. Tomcat version 7.0.41 or above is required for CORS support. | Compatible. Actively Tested with Tomcat version 7.0.57. | Not Supported |
| IBM WebSphere 7.0.x | Not Supported | Not Supported | Not Supported | Not Supported | Not Compatible |
| IBM WebSphere 8.5 | Not Supported | Not Supported | Not Supported | Not Supported | Not Compatible |
Java Requirements
| SuperVIEW | SuperWEB2 | SuperADMIN | SuperCHANNEL | SDMX Web Services | |
|---|---|---|---|---|---|
| Oracle Java SE 6 | Not Compatible | Not Compatible | Not Compatible | Not Compatible | Not Compatible |
| Oracle Java SE 7 | Actively Tested | Not Compatible | Not Compatible | Not Compatible | Compatible |
| Oracle Java SE 8 | Not Supported | Actively Tested | Actively Tested | Actively Tested | Not Supported |
| IBM Java SE 6 | Not Compatible | Not Compatible | Not Compatible | Not Compatible | Not Compatible |
| IBM Java SE 7 | Not Supported | Not Compatible | Not Compatible | Not Supported | Not Compatible |
| IBM Java SE 8 | Not Supported | Actively Tested | Compatible | Not Supported | Not Compatible |
Installed Client Applications
| 32/64 bit? | Minimum Service Pack | SuperCROSS | SuperCHANNEL GUI | SuperCHANNEL SNU | |
|---|---|---|---|---|---|
| Windows Vista | 32 and 64 | SP2 | Compatible | Compatible | Compatible |
| Windows 7 | 32 and 64 | SP1 | Actively Tested | Actively Tested | Compatible |
| Windows 8 | 32 and 64 | Actively Tested | Compatible | Compatible | |
| Windows 8.1 | 32 and 64 | Actively Tested | Actively Tested | Actively Tested | |
| Windows 10 Pro | 64 | Actively Tested | Compatible | Compatible | |
| Windows Server 2008 | 64 | SP2 | Compatible | Compatible | Compatible |
| Windows Server 2008 R2 | 64 | SP1 | Actively Tested | Actively Tested | Actively Tested |
| Windows Server 2012 | 64 | Compatible | Compatible | Compatible | |
| Windows Server 2012 R2 | 64 | Actively Tested | Actively Tested | Actively Tested | |
| OpenSUSE 12 (x86-64) | 64 | 12.3 | Not Compatible | Not Compatible | Actively Tested |
| RHEL 7 | 64 | Not Compatible | Not Compatible | Compatible | |
| Other Linux (x86-64) | 64 | Not Compatible | Not Compatible | Compatible | |
| SUSE Linux (Platform z) | 64 | Not Compatible | Not Compatible | Not Compatible |
SuperCROSS requires the .NET Framework (the installer will install this automatically if necessary).
Web Applications
| SuperVIEW | SuperWEB2 | |
|---|---|---|
| Chrome - Latest Release | Actively Tested | Actively Tested |
| Edge - Latest Release | Compatible | Compatible |
| Firefox - Latest Release | Actively Tested | Actively Tested |
| Internet Explorer 6 | Not Compatible | Not Compatible |
| Internet Explorer 7 | Not Compatible | Not Compatible |
| Internet Explorer 8 | Not Compatible | Not Compatible * |
| Internet Explorer 9 | Compatible | Actively Tested |
| Internet Explorer 10 | Compatible | Actively Tested |
| Internet Explorer 11 | Compatible | Actively Tested |
| Safari 7 | Compatible | Compatible |
* There are some known performance issues that may cause delays accessing Map View using Internet Explorer 8. Space-Time Research strongly recommends using a more recent version of Internet Explorer or an alternative modern browser where possible.
GIS and Mapping Compatibility
The SuperSTAR web products support the following mapping services:
| Mapping Service | SuperVIEW | SuperWEB2 |
|---|---|---|
| ESRI ArcIMS 9.1 | Not Supported | Not Supported |
| ESRI ArcGIS Server 9.3.x | Not Supported | Not Supported |
| ESRI ArcGIS Server 10.0.x | Compatible | Compatible |
| ESRI ArcGIS Server 10.1.x | Not Supported | Compatible |
| ESRI ArcGIS Server 10.2.x | Not Supported | Compatible |
| ESRI ArcGIS Server 10.3.x | Compatible | Actively Tested |
| Microsoft Bing Maps (in conjunction with ArcGIS Server 10) | Actively Tested | Not Supported |
| Google Maps | Actively Tested | Not Supported |
Database Compatibility
The list of databases that have been tested as part of this release are shown below.
- All products use JDBC to connect to the database with the exception of mdcorbaserver, which uses ODBC.
- All testing was carried out on Windows 2008 Server R2 with the exception of Teradata where a VMWare software appliance (Teradata-express-13.10.00.05) has been used.
| Database | SuperCHANNEL | SuperWEB2 - UDR | Job Queue Manager | Mdcorbaserver |
|---|---|---|---|---|
| Oracle 11g R2 | Compatible | Actively Tested | Actively Tested | Compatible |
| MySQL 5.5.28 | Actively Tested | Actively Tested | Actively Tested | Compatible |
| DB2 11 | Compatible | Actively Tested | Actively Tested | Compatible |
| SQL Server 2008 R2 | Actively Tested | Actively Tested | Compatible | Actively Tested |
| Teradata Express 13.10.0.05 | Compatible | Not Supported | Not Supported | Not Supported |
| H2 | Actively Tested | Not Supported | Not Supported | Not Supported |
| HSQL 2.2.8 | Not Supported | Actively Tested | Not Supported | Not Supported |
H2 file mode is not supported by the SuperCHANNEL GUI and can only by used with SNU (the SuperCHANNEL Command Line Utility). H2 server mode works with both the GUI and SNU.
The drivers that have been used for testing are shown in the table below:
| Database | SuperCHANNEL | SuperWEB2 - UDR | Job Queue Manager | Metadata Server |
|---|---|---|---|---|
| Oracle 11g R2 | ojdbc14.jar;orai18n.jar | Ojdbc14.jar | Ojdbc14.jar | 11.02.00.03 |
| MySQL 5.5.28 | mysql-connector-java-5.0.8-bin.jar (Version 5.0.8) | mysql-connector-java-5.1.21-bin.jar (Version 5.1.21) | mysql-connector-java-5.1.21-bin.jar (Version 5.1.21) | |
| DB2 11 | db2jcc.jar (Version 3.63.123) | db2jcc.jar | db2jcc.jar | 10.01.00.872 |
| SQL Server 2008 R2 | jtds-1.3.1.jar sqljdbc4.jar | sqljdbc4.jar | sqljdbc4.jar | |
| Teradata Express 13.10.0.05 | tdgssconfig.jar;terajdbc4.jar (Version 14.00.00.14) | Not Compatible | Not Compatible | Not Compatible |
| H2 | h2-1.3.176.jar | |||
| HSQL | hsqldb-2.2.8.jar (Version 2.2.8) |
Available Ports
The default installation of SuperSERVER and SuperWEB2 requires a number of ports to be available on your internal network for communication between components. See Port Usage - SuperSTAR for full details.
Accessibility Support
Accessibility standards exist to allow people with disabilities to be able to use websites. The World Wide Web Consortium (W3C) has published one of the most widely used guidelines for accessibility in WCAG 2.0. See http://www.w3.org for details of the Guidelines.
Space-Time Research has made good progress towards achieving WCAG Level A support.
WCAG outlines four main design principles: Perceivable, Operable, Understandable and Robust. Space-Time Research has adopted the following components of these guidelines:
- Perceivable - the majority of the images now have alternate text.
- Operable - most functions can be controlled using the keyboard.
- Understandable - consistent navigation links are used through the product.
- Robust - tested with wide range of browsers (see above for full details).
The specific components that have been converted for WCAG Level A conformance are as follows:
| Product | Components |
|---|---|
| SuperWEB2 |
|
| SuperVIEW |
|
Other Support
| Support | Description |
|---|---|
| Citrix Remote Access | Citrix can be used to remote desktop to SuperCROSS. The supported version of Citrix is:
|
| LDAP Support | LDAP v3 is supported for user authentication and group membership. LDAP v3 is defined by IETF RFC 4510. Microsoft Active Directory on Windows Server 2008 is supported and actively tested. |
| Hardware Hypervisor Support | STR use VMware based Test Infrastructure for internal testing – ESX 4.1 The software is virtualisation-neutral and can run without modification on a virtualised server running any of our supported operating systems. The key point to keep in mind is that the SuperSTAR platform makes heavy use of CPU and disk. Providing adequate access to these resources is important for optimal performance and requires planning to achieve in a virtualised environment. |
| Single Sign On / Kerberos | Single Sign On with Kerberos is only supported when SuperADMIN is running on Windows. |
| Web Security | SuperWEB2 has not gone through an independent Security Review in this release. The last independent Security Review with penetration testing was carried out in SuperSTAR Release 7.1. Further details can be obtained by contacting Space-Time Research. |
Discontinued Support
| Support | Description |
|---|---|
| SuperCROSS Charting | SuperCROSS charting functionality has been discontinued. Customers who still want to use charting in SuperCROSS will need to contact Space-Time Research. |