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Installation Requirements, Compatibility and Supported Platforms

This section defines the hardware and software requirements for the SuperSTAR suite of products.

This information is subject to change. Please contact customer support if you wish to confirm specific details.

Support Levels

The following table defines four "support levels". These support levels are used throughout the compatibility tables in this section.

Support LevelDescriptionBug Reports AcceptedCompatibility (i.e. product functions as expected)Testing
"Not Compatible"The operating system has been tested with the SuperSTAR product and is known to be incompatible. The operating system is not supported.NoNoNone
"Not Supported"The operating system has not been tested with the SuperSTAR product and is not supported. It may or may not be compatible.NoNoNone
"Compatible"The operating system is compatible with the SuperSTAR product and is supported, but is not actively tested.YesYesOccasional/passive
"Actively Tested"The operating system is compatible with the SuperSTAR product and is supported. Compatibility is actively tested.YesYesRegular/active

Hardware and Operating System Compatibility

The following tables list the platforms supported by the modules and features in SuperSTAR Release 8.0 (SuperADMIN (SA)-only release).


SuperSTAR (SA) ModuleWindows Server 2003 SP1+ x86Windows Server 2003 SP1+ x64Windows Server 2008 R2 x64RHEL 5 x86-64RHEL 6 x86-64SUSE Platform z
SuperSERVERNot CompatibleActively TestedActively Testedn/an/an/a
SuperADMINNot CompatibleActively TestedActively Testedn/an/an/a
SuperSERVICE ManagerNot CompatibleActively TestedActively TestedNot CompatibleNot CompatibleNot Compatible
Production SystemNot CompatibleActively TestedActively Testedn/an/an/a
Production System - local modeNot CompatibleActively TestedActively Testedn/an/an/a
SuperCHANNEL GUICompatibleActively TestedActively TestedNot CompatibleNot CompatibleNot Compatible
SuperCHANNEL Command Line (SNU)CompatibleActively TestedActively Testedn/an/an/a
Data access SDKCompatibleCompatibleCompatiblen/an/an/a
SuperCROSSCompatibleActively TestedActively TestedNot CompatibleNot CompatibleNot Compatible
SuperWEB1CompatibleCompatibleActively TestedNot SupportedNot Supportedn/a
SuperWEB Lite ModeDiscontinuedDiscontinuedDiscontinuedDiscontinuedDiscontinuedDiscontinued
SuperWEB2CompatibleCompatibleActively Testedn/an/an/a
SuperVIEWCompatibleCompatibleActively Testedn/an/an/a

Red Hat Enterprise Linux (RHEL) and SUSE Platform Z Linux are not supported for release 8.0. The next supported release is to be determined.

SuperCROSS on Windows Server 2003 requires SP1 or later. SuperCROSS also requires .NET 4.x (the installer will install this automatically if necessary).


SuperSTAR (SA) ModuleWindows XP SP3 x86Windows Vista x86Windows 7 x86Windows 7 x64
SuperCHANNEL+ SuperCHANNEL GUIActively TestedActively TestedActively TestedActively Tested
SuperCROSSActively TestedActively TestedActively TestedActively Tested

SuperCROSS on Windows XP requires SP3.

SuperCROSS also requires .NET 4.x (the installer will install this automatically if necessary).

Web Platform Compatibility

The SuperSTAR web products support the following application servers:

Application ServerSuperWEB1SuperWEB2SuperVIEW
Apache Tomcat 6.0.xActively TestedActively TestedActively Tested
Apache Tomcat 7.0.xCompatibleActively TestedActively Tested
IBM WebSphere 7.0.xCompatibleNot SupportedNot Supported
IBM WebSphere 8.5Actively TestedNot SupportedNot Supported

A Java 6 or 7 compliant Java Virtual Machine (JVM) is also required, such as Oracle's Java SE 7 JRE.

Java Compatibility

Application ServerSuperWEB1SuperWEB2SuperVIEWSuperADMINSuperCHANNEL
Oracle Java SE 6 (1.6.0_28 and above)CompatibleCompatibleCompatibleCompatibleCompatible
Oracle Java SE 7 (1.7.0_9 and above)Actively TestedActively TestedActively TestedActively TestedActively Tested
IBM Java SE 6CompatibleNot SupportedNot SupportedCompatibleNot Supported
IBM Java SE 7CompatibleNot SupportedNot SupportedCompatibleNot Supported

GIS and Mapping Compatibility

The SuperSTAR web products support the following mapping services:

Mapping ServiceSuperWEB1SuperWEB2SuperVIEWSuperCROSS
ESRI ArcIMS 9.1CompatibleNot SupportedNot SupportedNot Supported
ESRI ArcGIS Server 9.3.xNot SupportedNot SupportedNot SupportedNot Supported
ESRI ArcGIS Server 10.0.xNot SupportedActively TestedActively TestedNot Supported
Microsoft Bing Maps (in conjunction with ArcGIS Server 10)Not SupportedNot SupportedActively TestedNot Supported
Google MapsNot SupportedNot SupportedActively TestedNot Supported

Database Compatibility

The list of databases that have been tested as part of Release 8.0 GA are shown below.

  • All products use JDBC to connect to the database with the exception of mdcorbaserver, which uses ODBC.
  • All testing was carried out on Windows 2008 Server R2 with the exception of Teradata where a VMWare software appliance (Teradata-express- has been used.
DatabaseSuperCHANNELSuperWEB2 - UDRJob Queue ManagerMdcorbaserver
Oracle 11g R2Actively TestedActively TestedActively TestedActively Tested
MySQL 5.5.28Actively TestedActively TestedActively TestedCompatible
DB2 10.1 Enterprise TrialActively TestedCompatibleCompatibleActively Tested
SQL Server 2008 R2Actively TestedCompatibleCompatibleCompatible
Teradata Express TestedNot SupportedNot SupportedNot Supported
HSQL 2.2.8Not SupportedActively TestedNot SupportedNot Supported

The drivers that have been used for testing are shown in the table below:

DatabaseSuperCHANNELSuperWEB2 - UDRJob Queue ManagerMdcorbaserver
Oracle 11g R2


MySQL 5.5.28mysql-connector-java-5.0.8-bin.jar
(Version 5.0.8)
(Version 5.1.21)
(Version 5.1.21)
DB2 10.1 Enterprise Trialdb2jcc.jar;db2jcc_license_cu.jar
(Version 3.63.123)
SQL Server 2008 R2jtds12.jar
(Version 1.2)
Teradata Express;terajdbc4.jar
HSQL hsqldb-2.2.8.jar
(Version 2.2.8)

Test Hardware

The following hardware on VMWare ESX 4.1 has been used in the testing of the SuperSTAR Release 8.0GA.

Customers should contact Space-Time Research when choosing hardware as the optimal configuration is dependent on many factors such as the size of the SXV4 database, the type of queries and the expected performance.

Windows Vista 32
  • 1 CPU
  • 1 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
Actively TestedActively TestedNot SupportedNot SupportedNot Supported
Windows 2003 64
  • 1 CPU
  • 2 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
CompatibleActively TestedActively TestedCompatibleCompatible
Windows 2008 Server R2
  • 1 CPU
  • 6 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
Actively TestedActively TestedActively TestedActively TestedActively Tested
Windows 7 32
  • 1 CPU
  • 1 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
CompatibleActively TestedNot SupportedNot SupportedNot Supported
Windows 7 64
  • 1 CPU
  • 2 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
Actively TestedActively TestedActively TestedActively TestedActively Tested
Windows XP SP3 32
  • 1 CPU
  • 2 GB RAM
  • 40 GB HDD
  • 1680x1050 Screen Resolution
Actively TestedActively TestedNot SupportedNot SupportedNot Supported

1 CPU = Xeon X5355 @ 2.66 Ghz (Single core, single thread)

Web Browser

A web browser is required to complete the server installation and to work with SuperWEB2. The support level for mainstream web browsers is as follows:

(View Selection Template)
Internet Explorer 6CompatibleNot CompatibleNot Compatible
Internet Explorer 7CompatibleNot SupportedNot Supported
Internet Explorer 8CompatibleActively TestedActively Tested
Internet Explorer 9Actively TestedActively TestedActively Tested
Internet Explorer 10Actively TestedActively TestedActively Tested
Firefox 3.xNot SupportedNot SupportedNot Supported
Firefox 4CompatibleCompatibleCompatible
Firefox 15 (and above)Actively TestedActively TestedActively Tested
Safari 5Not SupportedCompatibleCompatible
Safari 6 (on MacOS)Not SupportedActively TestedActively Tested
Chrome 20 (and above)Not SupportedActively TestedActively Tested

Available Ports

The default installation of SuperSERVER and SuperWEB2 requires a number of ports to be available on your internal network for communication between components. See Port Usage - SuperSTAR for full details.

Language Support

Arabic (CP1256)CompatibleCompatibleNot SupportedActively Tested
Simplified Chinese (CP936)CompatibleActively TestedActively TestedNot Supported
Traditional Chinese (CP950)CompatibleCompatibleNot SupportedNot Supported
Danish (CP1252)CompatibleCompatibleNot SupportedNot Supported
EnglishActively TestedActively TestedActively TestedActively Tested
French (CP1252)CompatibleCompatibleNot SupportedNot Supported
German (CP1252)Actively TestedCompatibleActively TestedNot Supported
Norwegian (CP1252)CompatibleCompatibleNot SupportedNot Supported
Polish (CP1250)CompatibleCompatibleNot SupportedNot Supported
Romanian (CP1250)CompatibleCompatibleNot SupportedNot Supported
Russian (CP1251)Actively TestedActively TestedActively TestedNot Supported
Spanish (CP1252)CompatibleCompatibleNot SupportedNot Supported
Swedish (CP1252)CompatibleCompatibleNot SupportedNot Supported
Welsh (CP1252)CompatibleCompatibleNot SupportedNot Supported

Accessibility Support

Accessibility standards exist to allow people with disabilities to be able to use websites. The World Wide Web Consortium (W3C) has published one of the most widely used guidelines for accessibility in WCAG 2.0. See for details of the Guidelines.

Space-Time Research has made good progress towards achieving WCAG Level A support in the 8.0 GA Release of SuperSTAR in the Web Product offerings (SuperWEB2 and SuperVIEW).

WCAG outlines four main design principles: Perceivable, Operable, Understandable and Robust.

Space-Time Research has improved the following components of these guidelines:

  • Perceivable - the majority of the images now have alternate text.
  • Operable - most functions can be controlled using the keyboard.
  • Understandable - consistent navigation links are used through the product.
  • Robust - tested with wide range of browsers. Release 8.0 GA includes support for following browsers:
    • latest stable Chrome
    • latest stable Firefox
    • Safari 6.0
    • Internet Explorer 8.0, 9.0 and 10.0

The specific components that have been converted for WCAG Level A conformance are as follows:

  • Login Screen page
  • Data Catalogue page
  • TableVIEW page
  • View Selection Template
  • Configurable text for images
  • Enabled WAI-ARIA (see support for the main user interface library (GXT 2.2.5)

Other Support

Citrix Remote Access

Citrix can be used to remote desktop to SuperCROSS. The supported version of Citrix is:

  • Client - Receiver
  • Server - XenApp 6 Fundamentals
LDAP Support

LDAP v3 is supported for user authentication and group membership. LDAP v3 is defined by IETF RFC 4510.

Microsoft Active Directory on Windows Server 2003 and 2008 is supported and actively tested.

Hardware Hypervisor Support

STR use VMware based Test Infrastructure for internal testing – ESX 4.1

The software is virtualisation-neutral and can run without modification on a virtualised server running any of our supported operating systems. The key point to keep in mind is that the SuperSTAR platform makes heavy use of CPU and disk. Providing adequate access to these resources is important for optimal performance and requires planning to achieve in a virtualised environment.

Web Security

SuperWEB2 has not gone through an independent Security Review in 8.0 GA.

The last independent Security Review with penetration testing was carried out in SuperSTAR Release 7.1 (last General Availability Release). Further details can be obtained by contacting Space-Time Research.

Discontinued Support

Java 6Java 6 (JDK and JRE) will no longer be supported after this release. Customers should commence their migration to Java 7.
SuperCROSS ChartingSuperCROSS charting functionality has been discontinued. Customers who still want to use charting in SuperCROSS in 8.0GA release will need to contact Space-Time Research.

Other Requirements

Internet Access

Access to the internet from the target install machine is optional in most cases but recommended.

If you intend to connect SuperWEB2 to an ESRI ArcGIS server the machine hosting SuperWEB2 will need internet access in order to draw down background map images.

PDF ReaderSome of the production documentation is supplied as PDFs. You will need a PDF reader/viewer to read these files.
Video PlayerYou will need a video player capable of playing MP4 format videos in order to watch the supplied How-To videos.
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